Software Design

Airline Overbooking & Standby Bumping

Use Case Diagrams · made in Skemio

Use case diagram depicting Gate Agent and Standby Passenger managing volunteer auctions, passenger bumping, and rebooking.
Use case diagram depicting Gate Agent and Standby Passenger managing volunteer auctions, passenger bumping, and rebooking.
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What it shows

  • Gate agents first solicit voluntary vouchers via reverse auction
  • Unaccommodated flyers trigger mandatory standby priority bumps
  • Rebooking and automated compensation execute as downstream flows

The takeaway

Automate voluntary surrender before mandatory standby rules to minimize operational disruption.

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