Data Flow

E-Commerce Return Merchandise Authorization

Data Flow Diagrams (DFD) · made in Skemio

DFD showing customer return request, order database validation, shipping label creation, carrier delivery, and ledger refund processing.
DFD showing customer return request, order database validation, shipping label creation, carrier delivery, and ledger refund processing.

What it shows

  • Eligibility checks enforce return windows and non-refundable item flags.
  • Carrier API integration generates reverse-logistics labels instantly.
  • Warehouse intake triggers automated inspection before ledger payouts.

The takeaway

RMA systems isolate policy checks from reverse logistics and ledger refunds.

More data flow diagrams (dfd)