Software Design

Modeling Telehealth Booking Workflows

Use Case Diagrams · made in Skemio

Use case diagram for a telehealth booking system showing Patient and Doctor actors interacting with scheduling, video generation, and payment use cases.
Use case diagram for a telehealth booking system showing Patient and Doctor actors interacting with scheduling, video generation, and payment use cases.

What it shows

  • Scheduling requires calendar sync and room generation every time.
  • Include relationships enforce mandatory co-pay pre-authorization.
  • Separating patient and clinician actors prevents permission leaks.

The takeaway

Use cases isolate mandatory automation from user triggers to keep clinical bookings atomic.

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