Product & Business

Production Bug Triage & Severity Flow

Product Management diagram · made in Skemio

Flowchart showing production bug triage decision tree routing critical issues to emergency hotfix and minor issues to routine backlog.
Flowchart showing production bug triage decision tree routing critical issues to emergency hotfix and minor issues to routine backlog.
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What it shows

  • P0 severity triggers immediately if data corruption or downtime is active.
  • P1 issues block primary revenue paths and warrant a next-sprint priority slot.
  • Edge-case bugs with workarounds belong in the general groomed backlog.

The takeaway

Objective triage criteria protect developer focus while resolving customer-facing incidents fast.

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